Your Trusted Outsourcing Partner

LTVplus builds and manages dedicated outsourced customer experience teams to help online businesses increase their Customer Lifetime Value. We hire specialists from all over the world to tap into the different skills and languages your business needs for success.


Increase the Customer Lifetime Value of online businesses.


Rid the world of bad customer experiences.


People First icon

People First

Our teams and our customers are our Number 1 priority.

Customer Success icon

Customer Success

We deliver value in everything we do and set our customers up for success.

Own It icon

Own It

We build trust and excellence through total accountability. How we do one thing is how we do all things.

Initiative icon


We do not hesitate in taking responsibility and improving what can be improved.

optimization icon

Simple Processes

Document, run, feedback, improve, repeat.

Love not Fear icon

Love, not Fear

We act out of love, not out of fear.

Fun & Harmony icon

Fun & Harmony

Life is short so we remove things that are unpleasant.

Transparency icon


Transparency builds trust — the foundation of great teamwork.

Our founders

David Henzel

David Henzel



Co-founder & CEO

Our core team members

Melisa Huertas LTVplus

Melisa Huertas

Head of Customer Success

June Matira LTVplus

June Matira

Training & Quality Manager

Adrian Almonte LTVplus

Adrian Almonte

Head of Operations

Anja Jeftovic LTVplus

Anja Jeftovic

Digital Marketing Manager

Find the best solutions for your support coverage needs.