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Customer Service

customer service stats
Customer Service

25 Best Customer Service Stats from 2022 & Why They Matter in 2023

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saas customer success
Customer Service

SaaS Customer Success: What, Why, and How [The Complete Guide]

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technical support outsourcing
Customer Service

Is Technical Support Outsourcing Right for You? Here’s What You Need to Consider.

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Back Office Support
Customer Service

What Is Back Office Support and Why Should You Outsource It?

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SaaS customer support
Customer Service

SaaS Customer Support 101: How-to’s and Best Practices

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24/7 Chat Support for eCommerce featured
Chatbots, Customer Service, Live Chat

24/7 Chat Support for eCommerce Retailers: The Real Deal

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top cx trends blog
Customer Service

Top 6 CX Trends That Brands Will Be Implementing in the Next 3 to 6 Months

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Membership Sites featured
Customer Service, eCommerce

Do Membership Sites Really Provide Passive Income?

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Customer Feedback featured
Customer Service, eCommerce

Customer Feedback: How to Collect & Use It in eCommerce

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Customer Touchpoints featured
Customer Service

Customer Touchpoints: Why Should You Care About Them?

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Customer Relationships: 7 Ways To Improve It With CRM
Customer Service

Customer Relationships: 7 Ways To Improve It With CRM

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Top 4 Customer Service Challenges With Practical Solutions
Customer Service

Top 4 Customer Service Challenges

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Customer Loyalty
Customer Service

Customer Loyalty: Everything You Need To Know

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Customer Service

8 customer retention strategies that won’t overwhelm your team

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customer success strategies
Customer Service, eCommerce

Top 7 Killer Customer Success Strategies You’ll Regret Not Trying Before

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trends that impact e-commerce sales featured
Customer Service, eCommerce

Top 10 eCommerce Trends You Should Follow This Year

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exceptional customer experience featured
Customer Service, eCommerce

How to Maximize your Sales with Exceptional Customer Experience

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Best Practices for Organizing Tags in Gorgias
Customer Service, eCommerce, Live Chat

Best Practices for Organizing Tags in Gorgias

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Gorgias Integrations
Customer Service

39 Gorgias Integrations to Make the Best Use of the Platform

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Customer Service

Spice Up Your Customer Service Training: 5 Fantastic Game Ideas to Inspire Your Team

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Best Practices to Improve Live Chat CSAT
Customer Service, Live Chat

How to Improve Your Live Chat CSAT Like a Pro Without Breaking a Sweat

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