The Big List of Live Chat, Help Desk and Chatbot Software Solutions

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Features

Price

Drift

Generate more eCommerce sales and qualified leads using Drift bots. Book more meetings for your sales team and get off-hour coverage with playbooks that convert visitors into customers or leads.

Supports more than 25 languages

Free; plans starting from $50/month

Zendesk Chat

Zendesk Chat helps eCommerce businesses increase their sales conversions by proactively engaging visitors on their websites. Integration with Zendesk Support ensures you have a centralized hub for customer service.

Supports more than 25 languages

Free; plans starting from $14/agent/month

LiveAgent

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver the best customer experience and grow your business with LiveAgent, a customer service software trusted by eCommerce businesses worldwide.

Supports more than 35 languages

Free; plans starting from $15/agent/month

Zendesk Support

Provide world-class customer support through email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations. Integrates with Zendesk Chat for a single hub.

Supports more than 25 languages

Free; plans starting from $14/agent/month

Userlike

Userlike lets you connect with your website visitors while they browse your online shop, allowing you to engage with them and provide responses to questions instantly. Faster responses means more sales.

Supports more than 20 languages

Free; plans starting from 29€/month

Formilla Live Chat

Formilla Live Chat provides a live chat software and in-app messaging tools for eCommerce stores.

Supports more than 5 languages

Free; plans starting from $11.99/1st agent/month

MyLiveChat

MyLiveChat is more than just a chat app. Push links to visitors, co-browse with online shoppers, and learn how they found your Shopify store. Interact with web site visitors and give them the assistance they’re seeking.

Supports up to 4 languages

Free; plans starting from $15/month

Cugic

Cugic is a leading chat software which helps you engage, convert and keep your customers satisfied even after purchasing from your online store.

Supports more than 35 languages

Free; plans starting from $9.50/seat/month

Zoho Desk

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily throughout their buying experience.

Supports more than 20 languages

Free; plans starting from $12/agent/month

Pure Chat

Pure Chat is website chat that is simplified. Increase sales and conversions by having agents on standby and ready to respond to potential customers.

Multilingual support available

Free; plans starting from $39/month

Subiz

Subiz is a live chat software that enables you to take the initiative to chat and provide support to every single website visitor. Get more sales from your eCommerce stores.

Supports more than 5 languages

Free; plans starting from $9.59/agent/monthly

ClickDesk

ClickDesk is a live chat and online engagement software that increases eCommerce conversion rates and customer satisfaction scores.

Supports more than 40 languages

Free; plans starting from $14.99/month/agent

Smartsupp

Smart live chat for eCommerce sites and websites to increase sales and conversions.

Supports more than 10 languages

Free; plans starting from $8/monthly/agent

Chatra

Chatra is live chat and messaging for eCommerce businesses of any scale.

Supports more than 5 languages

Free; plans starting from $15/agent/month

Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website, or from a free customizable page of your choice.

Supports more than 25 languages

Free; plans starting from $15/month

Freshchat

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Supports more than 20 languages

Free; plans starting from $15/team member/month

HubSpot Service Hub

HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

Supports more than 5 languages

Free; plans starting from $400/month

LiveZilla

LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

Supports more than 30 languages

Free; plans starting from 200€/2 Operators or Bots

Chatnox

ChatNox is an easy to use hosted live chat system for businesses. With ChatNox, you can track your website visitors in real-time, send targeted messages and chat with them.

Multilingual support available

Free; plans starting from $9.99/month/2 Operators

WhosOn

WhosOn is a Chat Solution, Supporting Businesses by Drastically Improving their Customer Service, Conversion Rates, Market Reach & More

Supports more than 30 languages

Free; plans starting from $33/month/user

Deskero

Deskero is an innovative help desk software, born from an innovative idea: creating a new kind of relationship with customers, that really focuses on their needs.

Supports more than 5 languages.

Free; plans starting from $4/extra agent / month

ProProfs Chat

Live2Support provides live chat service on your website so that you can watch visitors on your website in real time and chat with them to help increase sales and provide great customer service.

Translates into 70+ languages

Free; plans starting from $8/operator/month

Tidio

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Supports more than 20 languages

Free; plans starting from $15/3 operators/month

Crisp

Give your customer messaging experience a human touch. Cross-channel customer support experiences using modern messaging. We strive to make customer interaction crispy.

Supports more than 5 languages.

Free; plans starting from $25/month/website (4 seats included)

Rocket.Chat

Open source web chat platform. From group messages and video calls all the way to helpdesk killer features.

Supports more than 20 languages

Free; plans starting from $3/user/month

Customerly

Customerly is a new and easy way to create true and strong relationships with your customers.

Multilingual support available

Free; plans starting from $24/month (5 seats included)

Zoho SalesIQ

All-in-one customer support, sales management, and intelligence tool. It has seamless integration with Zoho CRM. Available on mobile, both Android and iOS.

Supports more than 15 languages

Free; plans starting from $17/month (3 operators)

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