Taking your brand to the international stage requires a lot of planning and strategizing.
Support your internationalization plans with customer experience teams that are available for your customers in any time zone and language.
Save the time and money needed for expansion and let LTVplus take care of the recruitment and training for you.
The only way to provide the best customer service is to know your business inside-out.
When representatives live and breathe your brand, they learn it and know it by heart to grow together with you.
Taking great care of your customers is not only morally the right thing to do, it also makes a ton of financial sense.
We make sure your brand has the languages you need to scale internationally.
We build and manage customer experience teams that are fluent in English and any other languages you need.
Every specialist assigned to you works only for you. 100% dedication means 100% focus.
We only hire specialists who have the skills and languages your brand needs to succeed at internationalization.
Working with different brands has given us the grounds to constantly test and improve our processes.
We provide tried and tested frameworks and workflows to help your brand grow successfully.
Delivering the best quality customer service is the main factor that turns your contact center into a profit center.
You need to take good care of your customers and provide the best possible customer experience in their native language. Grow your business revenue and the number of markets that you cover. With multilingual agents, you will be able to:
If you have specially designed conversion pages or landing pages, they are great places to convert your visitors. Have live chat agents that proactively engage with visitors, answer their questions, offer help and increase conversions.
Bounce rates and abandonment rates are greatly reduced with proactive live chat engagement.
Customers can make the right purchases quickly when they get the answers they need. With our dedicated customer experience teams available 24/7, you can generate more sales even when you and your teams are asleep.
Create a better customer experience with quality conversations with shorter response times.
Scaling your brand worldwide should be simple. With our multilingual customer experience teams ready to support your brand, we can help your customers in their language while chatting with your brand voice.
Languages are no longer a barrier to the success of your brand’s growth.
Every brand needs to be where its audience is. Monitor, moderate and manage your social channels with our multilingual and multicultural moderation teams available 24/7. Our dedicated social media teams are here to help you monitor comments, conversations, images, videos and any kind of content that is shared, tweeted or pinned to your official accounts or brand pages.
Inspire your fans and customers to engage with you online at any time, anywhere.
The best way to get your brand to your customers is to localize your content into the different languages you need for language support. We provide translation services that help connect customers worldwide with your content.
Create localized customer experiences to increase international growth.
I am a fan of live chat representatives. Not because I love people, but because I am a data-driven person. Once I learned that our conversion rate is TEN TIMES higher with chat than without it, my only question was how to properly scale it.
LTVplus is the way to do it. We have our in-house core team that we mix with LTVplus representatives all the time. Our customers do not feel the difference, which is a great accomplishment for the LTVplus management team.
Get the teams you need to accelerate your brand’s growth.
We build and manage them for you so you save time and money.