We only get satisfaction when we know that we have helped your online business to grow. Be it through presales live chat, email support, or social media support — we are simply here to help.
Learn how OptinMonster benefitted from presales live chat.
I was hesitant to use an outsourced live chat representative service on our site. But the results from LTVplus speak for themselves.
Our e-commerce conversion rate is 11x higher when a person completes a chat vs an average website visitor. My only regret is not using LTVplus sooner on our site.
GQ and the LTVplus team have been awesome to work with. We had some hesitations about outsourcing our customer service but GQ help overcome those concerns by being incredibly responsive and is always willing to go the extra mile to get things done.
I’d definitely recommend them to anyone looking for a managed customer care solution.
Marketing Strategy Manager, GiddyUp
I am a fan of live chat representatives. Not because I love people, but because I am a data-driven person. Once I learned that our conversion rate is TEN TIMES higher with chat than without it, my only question was how to properly scale it.
LTVplus is the way to do it. We have our in-house core team that we mix with LTVplus representatives all the time. Our customers do not feel the difference, which is a great accomplishment for the LTVplus management team.