Why online businesses need live chat

It is proven that e-commerce and app businesses increase sales and conversions through live chat.
Whether you are missing live chat coverage, or your business is not generating enough sales,
we can help.

Increase Sales & Conversions

Live chat agents give your visitors the information they need to make the right decisions. As a result, your business creates personal connections with your visitors, empowering them with what they really need to succeed.

Proactive Visitor Engagement

By studying the profiles of your visitors, live chat agents can find opportunities to engage and assist. Through proactive visitor engagement and automated targeted messaging, your business can address visitors’ needs in advance.

Reduce Cart Abandonment

Identify online opportunities for live chat agents to assist visitors before they choose to abandon their carts. By starting conversations first, live chat agents help your visitors remove the barriers to purchase, turning previously lost revenue into new revenue.

24/7 Customer Experience

No matter the marketing campaigns you run, live chat agents help keep your business promises by providing dedicated live chat with 24/7 coverage. This ensures that your visitors always get a great customer experience, even when you are asleep.

“I am a fan of live chat consultants. Not because I love people, but because I am a data-driven person. Once I learned that our conversion rate is TEN TIMES higher with chat than without it, my only question was how to properly scale it.

LTVplus is the way to do it. We have our in-house core team that we mix with LTVplus agents all the time. Our customers do not feel the difference, which is a great accomplishment for the LTVplus management team.”

David Braun

CEO, TemplateMonster

How can we help you?

Implementing live chat is just a click away.
Let us help you sell more products.