LTVplus

Your Trusted Customer Service Outsourcing Partner

LTVplus provides world-class customer service outsourcing to help ecommerce brands increase their Customer Lifetime Value. We recruit and train agents from all over the world to give your ecommerce business the right people, skills and languages for success.

Mission

Rid the world of bad customer experiences

Vision

Increase the Customer Lifetime Value of Ecommerce Brands

Values

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People First

Our teams and our customers are our Number 1 priority.

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Customer Success

We deliver value in everything we do and set our customers up for success.

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Own It

We build trust and excellence through total accountability. How we do one thing is how we do all things.

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Initiative

We do not hesitate in taking responsibility and improving what can be improved.

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Simple Processes

Document, run, feedback, improve, repeat.

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Love, not Fear

We act out of love, not out of fear.

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Fun & Harmony

Life is short so we remove things that are unpleasant.

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Transparency

Transparency builds trust — the foundation of great teamwork.

Our core team

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Melissa Huertas

Head of Customer Success

The Philippines

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David Henzel

Co-founder

Germany

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GQ Fu

Co-founder & CEO

Singapore

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Noe Garcia

VP of Growth

United States

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Anja Jeftovic

Digital Marketing Manager

Serbia

Tshili ‘Chilli’ Khupe photo

Tshili Khupe

Head of Partnerships

United Kingdom

The Philippines

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Adrian Almonte

Head of Operations

The Philippines

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June Matira

Training & Quality Manager

The Philippines

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Daria Mamont

Digital Marketing Manager

Ukraine

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Valeria Fu

UX/UI Designer & Web Developer

Ukraine

A 100% remote company

ltvplus team

Want to join us on our mission to 10,000 people?
Check out our current job opportunities.

Build the world-class dedicated customer service team that your ecommerce brand needs.