Your Trusted Customer Service Outsourcing Partner
LTVplus provides world-class customer service outsourcing to help ecommerce brands increase their Customer Lifetime Value. We recruit and train agents from all over the world to give your ecommerce business the right people, skills and languages for success.
Mission
Rid the world of bad customer experiences
Vision
Increase the Customer Lifetime Value of Ecommerce Brands
Values
People First
Our teams and our customers are our Number 1 priority.
Customer Success
We deliver value in everything we do and set our customers up for success.
Own It
We build trust and excellence through total accountability. How we do one thing is how we do all things.
Initiative
We do not hesitate in taking responsibility and improving what can be improved.
Simple Processes
Document, run, feedback, improve, repeat.
Love, not Fear
We act out of love, not out of fear.
Fun & Harmony
Life is short so we remove things that are unpleasant.
Transparency
Transparency builds trust — the foundation of great teamwork.
Our core team
Tshili Khupe
Head of Strategic Partnerships & Growth
United Kingdom
Melissa Huertas
Head of Customer Success
The Philippines
Adrian Almonte
Head of Operations
The Philippines
Alicia Gan
Partnerships Manager
Malaysia
June Matira
Client Onboarding Manager
The Philippines
Milcah Mei Ramirez
Head of Human Resources
The Philippines
Anja Jeftovic
Chief of Staff
Serbia
David Henzel
Co-founder
Germany
GQ Fu
Co-founder & CEO
Singapore
Valeria Fu
UX/UI Designer & Web Developer
Ukraine
A 100% remote company
