Your Trusted Customer Service Outsourcing Partner

LTVplus provides world-class customer service outsourcing to help ecommerce brands increase their Customer Lifetime Value. We recruit and train agents from all over the world to give your ecommerce business the right people, skills and languages for success.


Rid the world of bad customer experiences


Increase the Customer Lifetime Value of Ecommerce Brands


People First icon

People First

Our teams and our customers are our Number 1 priority.

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Customer Success

We deliver value in everything we do and set our customers up for success.

Own It icon

Own It

We build trust and excellence through total accountability. How we do one thing is how we do all things.

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We do not hesitate in taking responsibility and improving what can be improved.

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Simple Processes

Document, run, feedback, improve, repeat.

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Love, not Fear

We act out of love, not out of fear.

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Fun & Harmony

Life is short so we remove things that are unpleasant.

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Transparency builds trust — the foundation of great teamwork.

Our core team

Tshili Khupe

Head of Strategic Partnerships & Growth

United Kingdom

Melissa Huertas photo

Melissa Huertas

Head of Customer Success

The Philippines

Adrian Almonte photo

Adrian Almonte

Head of Operations

The Philippines

Alicia Gan photo

Alicia Gan

Partnerships Manager


June Matira photo

June Matira

Client Onboarding Manager

The Philippines

Milcah Mei Ramirez LTVplus

Milcah Mei Ramirez

Head of Human Resources

The Philippines

Anja Jeftovic photo

Anja Jeftovic

Chief of Staff


David Henzel photo

David Henzel



GQ Fu photo


Co-founder & CEO


Valeria Fu photo

Valeria Fu

UX/UI Designer & Web Developer


A 100% remote company

ltvplus team

Want to join us on our mission to 10,000 people?
Check out our current job opportunities.

Build the world-class dedicated customer service team that your ecommerce brand needs.