Managed customer service for online courses

Bring joy and a sense of achievement back to learning through your courses and put an end to abysmally low completion rates. Our agents provide round-the-clock customer service, answer your students’ questions and help you build a tight-knit community.
Trusted by:
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Average CSAT Score
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Delightful learning experience = happier students

We can easily adapt to your online course platform and are ready for any task to ensure an enjoyable and hassle-free learning experience for your students.

What we do

Course content, community and highly personalized communication are pillars at the core of every successful course or coaching practice. Our dedicated agents help busy coaches provide timely customer service at scale. We streamline daily admin duties, help you implement lesson and task planning, organize events, monitor student progress and collect feedback.
Customer support agent

(Full-time & part-time)

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Payroll assistant
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Event coordinator
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Video coach
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Project manager
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Abandoned cart recovery specialist
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Customer data manager
Virtual assistant
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Technical support agent

Don’t see the role you need?

Not to worry – we know that every course and coaching practice is unique. We can adapt to your needs so whatever your challenge is, we’re all ears.
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Live chat

Chat response times
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(duration: 9 mins)
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Avg. time to answer first call
< 0 s
Avg. % of calls resolved on first call
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Unleash your energy as a content creator

Get your creative juices flowing and focus on what you can do best – create engaging, valuable content for your learners. It’s easy now that we can handle all the routine tasks, so you can dedicate your time to what matters to you most.

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Foster community-building activities

An online course is more than just a curriculum. From regular check-ins, events and meetups to discussion boards, Q&As and book clubs, the opportunities for knowledge sharing are endless. Focus on building a thriving community while our agents take care of tedious admin tasks.

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Keep your learners excited to learn

We help you keep learners eager to learn, resulting in higher completion rates and overall satisfaction with the course. The upshot? Students keep enrolling in your new courses, spread the word and refer their friends.

Start providing the best learning experiences for your students

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