LTVplus

Customer Service Outsourcing for
e-commerce businesses

We provide you the manpower you need to delight your customers and to scale your e-commerce business 🦄

Live Chat

Live Chat Agents

Increase conversions and satisfaction

Customer Support

Customer Support Agents

Provide 24/7 customer support

customer support

Call Center Agents

Manage inbound and outbound calls

Failed Payment Recovery

Retention Specialists

Recover failed payments

LTVplus - The Multilingual Outsourcing Partner for Brands

We were doing about $200,000 per month but I knew we could be converting more somehow. After using LTVplus, we had a permanent boost of at least 5X for our conversion rate. We did at least $350,000 and got on track to hit our revenue targets.

Rishi Sharma

Co-founder, Q-See

Live chat outsourcing is proven to increase
e-commerce conversion rates by 11X

Learn how live chat outsourcing boosted OptinMonster’s revenue growth.

I was hesitant to use an outsourced live chat service on our site. But the results from LTVplus speak for themselves.

Our e-commerce conversion rate is 11x higher when a person completes a chat vs an average website visitor. My only regret is not using LTVplus sooner on our site.

Syed Balkhi

CEO, OptinMonster

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ltvplus customer service representative

24/7 customer support outsourcing that pays for itself

Build a team of customer support agents that turn your contact center into a profit center.

  • Asset 7 Increase your sales and conversion rates
  • Asset 7 Increase customer satisfaction
  • Asset 7 Provide 24/7 coverage in any language
  • Asset 7 Get 100% dedicated agents for your brand
  • Asset 7 Work with agents that have the right skills and experience

Recover failed payments and increase retention rates

Get skilled Failed Payment Recovery Specialists that help you recover lost revenue.

  • Asset 7 Recover more than 50% of your failed payments
  • Asset 7 Collect customer feedback to improve your business
  • Asset 7 Learn why your customers churn
  • Asset 7 Run payment recovery through personalized emails and calls
Recover failed payments and increase retention rates img
Increase social media engagement

Increase your social media engagement

Have your team of customer support agents manage your social media accounts for you.

  • Asset 7 Monitor, moderate and manage your social media channels 24/7
  • Asset 7 Inspire your fans and customers to engage with you online
  • Asset 7 Drive sales through social media platforms
  • Asset 7 Support your customers on the platforms they use
  • Asset 7 Communicate in any language you need

Connect with your customers in their language

Our specialists are fluent in the languages you need to build personal connections with your customers while maintaining your brand voice.

  • Asset 7 Hire specialists that are fluent in the languages you need
  • Asset 7 Transcreate your content to expand into other markets
  • Asset 7 Provide 24/7 multilingual customer support
Connect with your customers in their language

Improve your brand with real-time customer feedback

Learn what your customers really want and the problems that they are facing. We collect data from all live chat, email, social media, and call interactions to help improve your customer experience.

Monthly reporting

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Optimization reviews

Back Office Support

Identify recurring topics

24/7 feedback loop

How to get started with LTVplus

2. We start building and training your CX team.

LTVplus get started step 2

3. We optimize your team’s performance.

LTVplus optimize your team’s performance.

Download our FREE eBook of over 100 different canned responses that will help your customer service team in any situation.

Be ready for any live chat scenario and provide your customers with the best customer experience possible.

Increase sales and reduce churn.

Build a customer experience team that supports the growth of your brand 24/7.
We take care of the recruitment and training for you.