We build and manage your own dedicated teams of live chat agents, customer support agents, social media moderators, back-office support and content translators.
Grow your brand internationally by outsourcing your customer experience in any time zone and language.
Learn how live chat outsourcing boosted OptinMonster’s revenue growth.
I was hesitant to use an outsourced live chat service on our site. But the results from LTVplus speak for themselves.
Our e-commerce conversion rate is 11x higher when a person completes a chat vs an average website visitor. My only regret is not using LTVplus sooner on our site.
CEO, OptinMonster
You will get customer support representatives that are:
100% dedicated to your brand
Fluent in English and any other languages that you need
Equipped with the relevant soft skills, technical expertise, and work experience
Customer service does not have to be affected when your teams are busy.
LTVplus customer service representatives are always available to respond to your customers instantly and show them that you care.
Fast chat responses
Shorter resolution times
Coverage in any timezone and language
24/7 customer service
Make your customers feel at home with live chat agents and customer support representatives who speak the same language. Our specialists are fluent in the languages you need to build personal connections with your customers while keeping your brand voice.
Fluent specialists in any language
Scalable in any time zones
Translation services
24/7 coverage
Learn what your customers really want and the problems that they are facing. We collect data from all live chat, email, and social media interactions to help you improve your brand for internationalization.
Tell us the services and languages you need and we put together your customer experience teams for you.
We study your brand, transcripts, processes, and brand voice to build the knowledge base to train your team.
We integrate your dedicated customer experience teams within your processes and your current teams.
We analyze the collected data and create monthly reports to optimize your team’s performance and achieve your goals.
We improve your team using the reports created to deliver great customer experiences for your brand.
The only way to provide the best customer service is to know your business inside-out.
When representatives live and breathe your brand, they learn it and know it by heart to grow together with you.
Taking great care of your customers is not only morally the right thing to do, it also makes a ton of financial sense.
CEO, LTVplus
Be ready for any live chat scenario and provide your customers with the best customer experience possible.
Get customer experience teams that support your international success.
We take care of the recruitment and training for you.
