LTVplus

Increase Customer LifeTime Value with Customer Success Outsourcing

Highly-trained Customer Success Representatives for SaaS and e-commerce businesses.
Improve your sales, conversions and customer satisfaction in any time zone and language.

Want to expand to other markets, but don’t have multilingual specialists?

Not able to provide 24/7 coverage for your website due to high costs?

Need more customer success representatives but have limited resources?

Want to reduce costs by 30% and expand your business worldwide at the same time?

Customer Success outsourcing is proven to increase e-commerce conversion rates by 11X

Learn how live chat outsourcing boosted OptinMonster’s revenue growth.

I was hesitant to use an outsourced live chat representative service on our site. But the results from LTVplus speak for themselves.

Our e-commerce conversion rate is 11x higher when a person completes a chat vs an average website visitor. My only regret is not using LTVplus sooner on our site.

Syed Balkhi

CEO, OptinMonster

Outsource your customer success and increase sales

Get a higher ROI than hiring an in-house team. You will get a customer success representative that is:

Dedicated and trained in Customer Success

Equipped with relevant soft skills, technical expertise and work experience

Fluent in English and any other language that you need

ltvplus customer service representative

Respond to your customers at any time of the day

Customer success does not have to be affected when your team is busy.
LTVplus CSRs are always available to respond to your customers instantly and show them that you care.

Fast chat responses

Shorter resolution times

Coverage in any timezone

24/7 customer success

Increase sales with skilled customer success representatives

Connect with your customers in their language

Meet your customers needs at their own terms. Make them feel at home with representatives who speak the same language. Our CSRs are fluent in the languages you need to build personal connections with your customers — all while keeping your brand voice.

English-fluent specialists

Multilingual agents

Translation services

24/7 coverage

Improve your business with real-time customer feedback

Learn what your customers really want and what are the problems they are facing. We collect data from all live chat, email and social media interactions to help you improve your product offerings and optimize your customer success.

Weekly reporting

Monthly optimizations

Identify recurring topics

24/7 feedback loop

How to get started

Book a consultation

Tell us your customer success and language needs so we can provide the best customer success reps for your business.

Build the foundation

We study your business, chat transcripts, past tickets and brand voice to build the knowledge base to train your team.

Integrate with your business

We set up the technology needed and integrate the CSRs to work alongside your colleagues as team players.

Gather customer intelligence

We analyze the collected data to create reports that we review with you on our weekly call.

Deliver customer success

We improve using the reports created to deliver customer success.

Why a dedicated team?

The only way to provide the best customer service is to know your business inside-out.

When representatives live and breathe your brand, they learn it and know it by heart to grow together with you.

Taking great care of your customers is not only morally the right thing to do, it also makes a ton of financial sense.

David Henzel

CEO, LTVplus

Download our FREE eBook of over 100 different canned responses that will help your customer service team in any situation.

Be ready for any live chat scenario and provide your customers with the best customer experience possible.

Ready to increase upsells, cross-sells, positive word-of-mouth, and successful outcomes for customers?