World-Class Customer Service Outsourcing for Ecommerce Brands

We provide the agents and consulting you need to delight your customers and scale your ecommerce business. 🦄

Live Chat

Live Chat Agents

Increase conversions and satisfaction

Customer Support

Customer Support Agents

Provide 24/7 customer support across all channels

customer support

CX Consulting

Get help with your customer experience

Failed Payment Recovery

Retention Specialists

Recover failed payments and abandoned carts

LTVplus - The Multilingual Outsourcing Partner for Brands
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Romain Lapeyre

Co-founder & CEO

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LTVplus has been instrumental in helping our merchants maintain high-quality support as they scale their sales and operations, specifically throughout the holiday season.

David Feng


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We adopt a very high standard of quality for our support staff and the talent that LTVplus has been able to provide is amazing. Communicating with LTVplus is a breath of fresh air as everything is dealt with promptly and efficiently. Highly recommended!

Our Partners

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We were doing about $200,000 per month but I knew we could be converting more somehow. After using LTVplus, we had a permanent boost of at least 5X for our conversion rate. We did at least $350,000 and got on track to hit our revenue targets.

Rishi Sharma

Co-founder, Q-See

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24/7 customer support outsourcing that pays for itself

Build a team of customer support agents that turn your contact center into a profit center.

Recover failed payments and increase retention rates

Get skilled Failed Payment Recovery Specialists that help you recover lost revenue.

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Increase social media engagement

Increase your social media engagement

Have your team of customer support agents manage your social media accounts for you.

Connect with your customers in their language

Our specialists are fluent in the languages you need to build personal connections with your customers while maintaining your brand voice.

Connect with your customers in their language

Improve your brand with real-time customer feedback

Learn what your customers really want and the problems that they are facing. We collect data from all live chat, email, social media, and call interactions to help improve your customer experience.

Live chat outsourcing is proven to increase
e-commerce conversion rates by 11X

Learn how live chat outsourcing boosted OptinMonster’s revenue growth.

I was hesitant to use an outsourced live chat service on our site. But the results from LTVplus speak for themselves.

Our e-commerce conversion rate is 11x higher when a person completes a chat vs an average website visitor. My only regret is not using LTVplus sooner on our site.

Syed Balkhi

Syed Balkhi

CEO, OptinMonster

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How to get started with LTVplus

2. We start building and training your CX team.

LTVplus get started step 2

3. We optimize your team’s performance.

LTVplus optimize your team’s performance.

Check out the Black Friday and Cyber Monday guide for eCommerce businesses

Learn how you can provide the best customer experiences during the busiest shopping season of the year.

Ultimate Black Friday and Cyber Monday guide for eCommerce businesses

Increase sales and reduce churn.

Build a customer experience team that supports the growth of your brand 24/7.
We take care of the recruitment and training for you.