World-Class Customer Service Outsourcing for Ecommerce Brands

We provide the agents and consulting you need to delight your customers and scale your ecommerce business. 🦄

LTVplus has been instrumental in helping our merchants maintain high-quality support as they scale their sales and operations, specifically throughout the holiday season.

We adopt a very high standard of quality for our support staff and the talent that LTVplus has been able to provide is amazing. Communicating with LTVplus is a breath of fresh air as everything is dealt with promptly and efficiently. Highly recommended!

Our Partners

The outsourcing services we provide

Failed Payment Recovery

Reduce involuntary churn and recover lost revenue with skilled failed payment recovery specialists. We manage emails and outbound and inbound calls.

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Omnichannel Customer Support

Increase sales and satisfaction with dedicated customer support agents. We manage your live chat, help desk, social media, and calls.

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Remote Recruitment & HR

Build a team of experienced remote specialists with our done-for-you service. We source, recruit, and manage your remote workforce.

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We were doing about $200,000 per month but I knew we could be converting more somehow. After using LTVplus, we had a permanent boost of at least 5X for our conversion rate. We did at least $350,000 and got on track to hit our revenue targets.

24/7 customer support outsourcing that pays for itself

Build a team of customer support agents that turn your contact center into a profit center.

Recover failed payments and increase retention rates

Get skilled Failed Payment Recovery Specialists that help you recover lost revenue.

Increase your social media engagement

Have your team of customer support agents manage your social media accounts for you.

Monitor, moderate and manage your social media channels 24/7
Inspire your fans and customers to engage with you online
Drive sales through social media platforms
Support your customers on the platforms they use
Communicate in any language you need

Connect with your customers in their language

Our specialists are fluent in the languages you need to build personal connections with your customers while maintaining your brand voice.

Improve your brand with real-time customer feedback

Learn what your customers really want and the problems that they are facing. We collect data from all live chat, email, social media, and call interactions to help improve your customer experience.

Live chat outsourcing is proven to increase
e-commerce conversion rates by 11X

Learn how live chat outsourcing boosted OptinMonster’s revenue growth.

I was hesitant to use an outsourced live chat service on our site. But the results from LTVplus speak for themselves.

Our e-commerce conversion rate is 11x higher when a person completes a chat vs an average website visitor. My only regret is not using LTVplus sooner on our site.

How to get started with LTVplus

1. Book a consultation with our team.

2. We start building and training your CX team.

3. We optimize your team’s performance.

Check out the Black Friday and Cyber Monday guide for eCommerce businesses

Learn how you can provide the best customer experiences during the busiest shopping season of the year.

Check the guide

Increase sales and reduce churn.

Build a customer experience team that supports the growth of your brand 24/7.
We take care of the recruitment and training for you.

World-Class Customer Service Outsourcing for Ecommerce Brands

Live Chat Agents

Customer Support Agents

CX Consulting

Retention Specialists

Romain Lapeyre

David Feng

Our Partners