Client Case Studies

Learn how online businesses are increasing Customer Lifetime Value with omnichannel customer support outsourcing and failed payment recovery.

How LTVplus helped Caseproof recover over $100k of lost revenue

Using LTVplus’ Failed Payment Recovery service has been fantastic. They’ve helped us recover many payments that would otherwise be lost and have provided the clearest reporting you’ll ever see.

The ROI here has been huge … using LTVplus for Payment Recovery is just a no-brainer!

How LTVplus Helped Awesome Motive Recover More Than $17k in Revenue in 5 Months

Working with the team at LTVplus has been nothing short of excellent – their customer service is world-class. Our agent is extremely knowledgeable, takes initiative, and is a proactive communicator, all of which are critical to the team. Almost immediately, we saw great results and a positive ROI. We’re very thankful to have LTVplus in our corner.

How LTVplus helped Pink Lily generate more than 500K in revenue

LTVplus has been nothing short of amazing! They have helped our company provide excellent customer service and improve our Service Level tremendously.

Knowing that we have knowledgeable agents available to assist our customers at any given time has provided us peace of mind and taken a huge load off of our shoulders.

How John Crestani saved $15,000 per month by outsourcing customer support

I was spending $20,000 to $25,000 on support and management every month. But once I started with LTVplus, in just 4 months I reduced the cost by $15,000. And support is now a revenue driver for me.

Support is now making more than $10,000 in new sales every month.

How LTVplus Helped Easy Treezy Achieve a 60% Increase in Sales

From my first contact with LTVplus through the onboarding process, communication, and continued support, this team has been amazing to work with. LTVplus helped our company provide excellent customer service to our potential and current customers.

A 17.5% Live Chat Conversion Rate Generates More Than $180,000 in Revenue ClickBank University

An amazing team. We immediately experienced improved customer satisfaction, improved conversions, and a ton of weight lifted off our shoulders to know our visitors are being well taken care of!

5X Increase in Conversions Gets $350,000 in Monthly Sales for Q-See

We were doing about $200,000 per month but I knew we could be converting more somehow. After using LTVplus, we had a permanent boost of at least 5X for our conversion rate. We did at least $350,000 and got on track to hit our revenue targets.

Learn how OptinMonster benefitted from presales live chat outsourcing.

I was hesitant to use an outsourced live chat service on our site. But the results from LTVplus speak for themselves.

Our e-commerce conversion rate is 11x higher when a person completes a chat vs an average website visitor. My only regret is not using LTVplus sooner on our site.

GQ and the LTVplus team have been awesome to work with. We had some hesitations about outsourcing our customer service but GQ help overcome those concerns by being incredibly responsive and is always willing to go the extra mile to get things done.

I’d definitely recommend them to anyone looking for a managed customer care solution.

I am a fan of live chat representatives. Not because I love people, but because I am a data-driven person. Once I learned that our conversion rate is TEN TIMES higher with chat than without it, my only question was how to properly scale it.

LTVplus is the way to do it. We have our in-house core team that we mix with LTVplus representatives all the time. Our customers do not feel the difference!