The fast lane to customer service success for travel businesses

24/7 support, last-minute cancellations, multilingual inquiries and unexpected disruptions – there's never a dull moment for travel businesses. Our customer service agents take care of your travelers, giving you peace of mind and helping you save costs.
Trusted by:
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Pink Lily logo
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Fast, scalable and friendly customer service

Customer service for travel businesses is not always smooth sailing. At LTVplus, we offer tailored solutions and full support for the most complex itineraries and travel arrangements.

What we do

Travel is fun, but travel management at scale is something else. To stand out in the crowd, your travel business needs to offer great customer experience that results in positive word of mouth and great reviews. We deliver 24/7 omnichannel customer service, so you can skip the routine and focus on growing your business.
24/7 availability
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Emergency support
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Multilingual support
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Omnichannel customer service
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Membership management
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Reservation booking services
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Payment and billing queries
Post-travel feedback
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Claim processing

Don’t see the role you need?

We offer managed customer service that adapts to any travel business. If you have a unique challenge that's not listed above, we’re all ears.
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Live chat

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We manage complex itineraries and changes

Your customers’ travel plans don’t stick to a 9-to-5 schedule. Our multilingual team offer customer support throughout the entire journey, so your clients can get in touch with your business 24/7. 

Pink Lily logo

Pink Lily was in need of a reliable and experienced customer service team to handle the whole customer journey – from the first engagement to post-sales customer care.

LTVplus offered them the solution to create a team of 4 agents who could take care of inbound live chat, support tickets, and social media comments.

“LTVplus has been nothing short of amazing! They have helped our company provide excellent customer service and improve our service level tremendously.”
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Tori Gerbig

Co-founder & CEO, Pink Lily

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More in revenue
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We ensure data security and privacy

As a travel business, you handle a lot of sensitive customer information, including passport details and payment data. We safeguard this information at all times, helping you build complete trust with your clients. 

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At the rate the brand was growing, Bully Max needed a reliable  customer service team that could support their customers beyond business hours, increase sales conversions, and improve the overall customer experience.

LTVplus further tailored the solution and provided a team of four agents who could handle inbound live chat, support tickets, social media comments, and incoming calls. As a result, sales and revenue increased over a year with over USD $ 1M in sales revenue.

“After we started working with LTVplus, our customer support revenue increased by over 120%. If you’re not working with LTVplus, you’re leaving money on the table.”
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Matthew Kinneman

CEO and Founder, Bully Max

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We back you up with trained and skilled staff

Our support team becomes a valuable extension of your in-house team. We are fast learners and deliver personalized and proficient support at every step of your clients’ journey.

Managed customer service is the fastest route to becoming a successful travel business

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