Tenant administration
Users, groups, mailboxes, Teams and SharePoint changes handled as tickets come in.
Microsoft 365 & Azure managed services
Microsoft 365, Azure and Intune management for MSPs
Cloud administrators who manage your clients' Microsoft 365 and Azure tenants under your brand: identity and access, Intune device management, Exchange and SharePoint, licensing and the day-to-day changes that pile up.
- From $3,000/mo
- Coverage: Business hours, extended or 24/7
- ISO 27001 & SOC 2 certified
What's included
From $3,000/mo · per dedicated engineer seat
Entra ID & Conditional Access
MFA, Conditional Access policies and privileged-access reviews kept to your baseline.
Intune management & Autopilot
Device enrollment, compliance and configuration profiles, and app deployment.
Azure operations
VM, storage and network administration, cost reviews and Azure Backup checks.
Licensing
License assignment and clean-up, plus monthly waste reports per client.
Security baselines
Secure Score and baseline drift reviewed and remediated per tenant.
How the work is split
What LTVplus handles
- Day-to-day Microsoft 365 user, mailbox, Teams and SharePoint changes
- Intune management: enrollment, compliance policies and app deployment
- Entra ID, MFA and Conditional Access kept to your baseline
- Azure VM, storage and network administration
What you keep
- The client relationship, contracts and billing
- Your PSA, RMM, documentation and security stack
- Escalation decisions and anything outside the agreed scope
How pricing works
Microsoft 365, Azure and Intune management is priced per dedicated engineer seat per month, sized by the number of tenants and the volume of changes.
From $3,000/mo · per dedicated engineer seat · See all pricing
Works inside your stack
No new tools to buy. We work in your PSA, RMM, documentation and security platforms, under your brand.
- Microsoft 365
- Entra ID
- Intune
- Azure
-
IT Glue -
ConnectWise
Typical certifications
Engineers are matched to the certifications and vendor experience your clients' environments need.
- Microsoft 365 Administrator
- Microsoft Certified: Azure Administrator
- Microsoft Endpoint Administrator
The process
Live in 30 days.
From first call to tickets resolved under your brand.
- 1
Scoping Call
We learn your stack, your SLAs, your clients’ expectations and where coverage breaks today. 30 minutes.
- 2
Solution Design
Coverage hours, escalation matrix and runbooks agreed up front. Engineers are matched to your stack – ConnectWise, Datto, Kaseya, NinjaOne.
- 3
Knowledge Transfer
We handle the heavy lifting – access, documentation and SOPs set up in your PSA, RMM and docs platform. You simply review and approve.
- 4
Go Live
Tickets and alerts are worked under your brand. We handle QA, shift coverage and daily oversight, with weekly reporting. You focus on growth.
The comparison
Why MSPs choose us over the alternatives.
VS. HIRING IN-HOUSE
Skip the recruiting and training headache
No recruiting costs. No 90-day ramp. No two-week notices. Your team is managed, backed up, and replaceable without disruption.
VS. SHARED HELPDESK
Your engineers, not a ticket queue
Dedicated engineers who learn your clients' environments and quirks. Not a shared queue with scripted responses.
VS. STAFFING AGENCIES
Managed results, not just resumes
We don't send you a resume and wish you luck. We manage QA, scheduling, training, and performance. You get results, not headcount.
Frequently asked questions
Do you work through GDAP?
Yes. Access to client tenants runs through your GDAP relationships with least-privilege roles.
Can you handle new-client M365 onboarding?
Yes. Tenant assessments, baseline hardening and migrations are part of our Tier 3 & project service.
Do you manage licensing on our behalf?
We assign and clean up licenses in tenants. Purchasing stays with you through your distributor or CSP.
What does Intune management include?
Device enrollment (including Autopilot), compliance and configuration profiles, app deployment and keeping policies consistent across your clients' tenants.
Do you offer managed Azure services?
Yes. VM, storage and network administration, Azure Backup checks and cost reviews, delivered under your brand.
Let's scope your coverage.
Tell us about your stack, your SLAs and where tickets pile up. We'll show you exactly how we'd cover it.
