Power up your online retail store with a comprehensive chat software – LiveChat. LTVplus live chat agents will take care of all incoming inquiries and proactively engage your website visitors to increase sales and conversions.
LiveChat is one of the best customer support solutions available on the market. Over 25,000 companies in 150 countries have been using LiveChat as a platform to engage with their website visitors.
This platform can serve many different industries and their needs. From e-commerce to real estate, the variety of tools can be used for online sales and marketing, along with customer service and web analytics.
While chatting with your customers, you get a sneak-peak at what they are typing so you can prepare and provide the answers to their questions in no time.
You can see where the customer is coming from, their basic contact information and what technology they are using while browsing through your website — as well as the history of all the pages they have visited on your website.
LiveChat has an integrated ticketing tool, that collects inquiries from clients — even when you are offline. You can easily resolve and tag all tickets from chat and email within the LiveChat platform.
How LTVplus can support LiveChat with manpower
Setting up a tool on your website is just a first step towards success. The second step is having expert-trained live chat agents that will take good care of your customers. Our highly-trained and experienced live chat agents, not only how to provide the best customer service, they know their way around LiveChat as well.
They can easily jump in if you already have LiveChat setup on your website, or help you with setting it up from scratch.
How it works
We take care of your LiveChat every step of the way:
Set up your account by adding
- Customer Service
- Canned responses
- Triggers for auto messages
- Conversion goals
Create automated reports that capture key metrics
Connect social media profiles with your LiveChat account
Provide 24/7 live chat and support coverage for your website
I want to thank @livechat too!! We have used them for the past 10 years and recently, after an upgrade, had a problem in a magento install, yet they hung in there and the support team worked their magic. Thanks to all!
Schedule a free consultation with our sales team
Learn how our outsourced live chat and customer service can help your business increase conversions.