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The LTVplus Blog

Read about customer experience trends, actionable tips, and successful customer service strategies.
AI Readiness, Customer Service

8 Ways Your CX Team Can Cut Down Ticket Volume With AI and Self-Service

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AI Readiness, Customer Service, Globalization

Multilingual AI in Customer Service: Gamechanger or Chaos?

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Discover the best ticket management software for enhancing IT support efficiency in 2026. Find the right tools to streamline your operations. Read more now!
Customer Service

5 Best Ticket Management Software for Managed Service Providers

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Customer Service

18 Customer Service Statistics From 2025 And What They Reveal

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AI Readiness, Customer Service

AI Customer Service: When Your CS Team Should Say No

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Customer Service

Why First-Contact Resolution (FCR) Matters More Than Ever in a Multichannel World

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Customer Service, eCommerce

The Impact of Average Customer Experience on Churn, Repeat Purchases, and LTV

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Customer Service

6 Silent Customer Service Signals That Reveal Breakdown Points

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Customer Service

The CX Maturity Curve and How to Figure Out Where Your CX Team Stands

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Customer Service

Support Debt: What Happens When You Scale Sales Faster Than Customer Service

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The Seven-Step AI Support Readiness Guide Every Support Leader Needs Before Implementation
AI Readiness

The Seven-Step AI Support Readiness Guide Every Support Leader Needs Before Implementation

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AI Readiness, Customer Service

Are Autonomous AI Agents in Customer Service a Good Idea?

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Customer Service

2026 Customer Experience Predictions: 7 Forecasts Leaders Can’t Ignore

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Customer Service, Globalization

7 CX Goals Every Customer Success Team Should Commit To in 2026

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Customer Service, Globalization

10 CX Lessons We Learned in 2025

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Customer Service

5 Rapid Response Customer Service Strategies for Your CX Team to Fend Off Inbox Madness

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Customer Service

What is Contextual Intelligence in Customer Service and CX?

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Customer Service

Holiday Customer Service: How to Turn Seasonal Service Failures Into Loyalty Wins

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Customer Service

What is agentic AI in customer service and CX?

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Customer Service

4 AI Blind Spots in Customer Service that Only a Human Team Can Fix

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Holiday CX Strategy Featured Image
Customer Service, eCommerce

The Holiday CX Playbook: How to Align Support, Operations, and Marketing for Peak Season Success

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