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The LTVplus Blog

Read about customer experience trends, actionable tips, and successful customer service strategies.
8 customer service survey tools featured
Customer Service

9 Best Customer Service Survey Tools for 2023

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Customer Effort Score in SaaS Explained featured
Customer Service

Customer Effort Score in SaaS Explained

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customer service stats
Customer Service

25 Best Customer Service Stats from 2022 & Why They Matter in 2023

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saas customer success
Customer Service

SaaS Customer Success: What, Why, and How [The Complete Guide]

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technical support outsourcing
Customer Service

Is Technical Support Outsourcing Right for You? Here’s What You Need to Consider.

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Back Office Support
Customer Service

What Is Back Office Support and Why Should You Outsource It?

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Best Recession-Proof Business Strategies
eCommerce

4 Best Business Investments in a Time of Recession

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BFCM mistakes eCommerce brands make
eCommerce

7 Most Common Mistakes eCommerce Brands Make During BFCM

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SaaS customer support
Customer Service

SaaS Customer Support 101: How-to’s and Best Practices

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24/7 Chat Support for eCommerce featured
Chatbots, Customer Service, Live Chat

24/7 Chat Support for eCommerce Retailers: The Real Deal

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top cx trends blog
Customer Service

Top 6 CX Trends That Brands Will Be Implementing in the Next 3 to 6 Months

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Membership Sites featured
Customer Service, eCommerce

Do Membership Sites Really Provide Passive Income?

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eCommerce

How to Create a Seamless Post-Purchase Experience For Your Customers

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Deliver an Exceptional Post-Purchase Experience featured
eCommerce

Five Killer Tactics to Deliver an Exceptional Post-Purchase Experience

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eCommerce Marketing Strategies featured
eCommerce

7 eCommerce Marketing Strategies That Successful Brands Use

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Customer Feedback featured
Customer Service, eCommerce

Customer Feedback: How to Collect & Use It in eCommerce

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Customer Loyalty featured
eCommerce

5 Customer Loyalty Strategies Your eCommerce Business Needs

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Customer Touchpoints featured
Customer Service

Customer Touchpoints: Why Should You Care About Them?

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Video Marketing For eCommerce featured
eCommerce

Video Marketing For eCommerce: Top 3 Strategies To Ensure Success

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Return Customers: 11 Tips For eCommerce Business
eCommerce

Return Customers: 11 Tips For eCommerce Business

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Customer Relationships: 7 Ways To Improve It With CRM
Customer Service

Customer Relationships: 7 Ways To Improve It With CRM

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