The LTVplus Way of Working: Our Code of Conduct

Last updated: March 18, 2026

At LTVplus, we believe that how we work is just as important as what we do. We’ve built a community based on trust, kindness, and extreme accountability. This Code of Conduct is our roadmap for creating a harmonious, fun, and successful environment for everyone—from our newest contractors to our long-term partners.

🌟 Our North Star: Core Values

Our culture isn’t just a poster on a wall; it’s lived through these three pillars:

  • Own It: It may not be your fault, but it is your problem. We take full responsibility for outcomes, turning challenges into excellence.
  • Lead by Love, Not Fear: We follow the Golden Rule. We uplift our team and customers with kindness and respect, ensuring everyone feels valued and set up to thrive.
  • Customer Success: We only win when our customers win. We are obsessed with delivering real value and growth.

👋 How We Treat Each Other

Equal Opportunity & Respect

We celebrate diversity. We do not tolerate discrimination or harassment of any kind—whether based on race, gender, religion, sexual orientation, or any other protected class. Everyone deserves to work in an environment free from bullying, rumors, and intimidation.

The “Lead by Love” Standard

When in doubt about a decision, ask yourself:

  1. Is it legal and compliant with my contract?
  2. Does it respect the rights of others?
  3. Does it reflect our company ethics?
  4. Is it good for my colleagues and the organization?

🛡️ Integrity & Safety

Speak Up (Whistleblowing)

If you see something that doesn’t feel right, say something. We encourage all staff to report unethical or illegal behavior immediately without fear of retaliation. We’ve got your back.

Conflicts of Interest

We trust your judgment, but please avoid situations where personal interests might conflict with the company’s best interests. If a potential conflict arises, just let us know—transparency is key!

Bribery & Gifts

We win business based on the quality of our work, not through favors. While small tokens of appreciation (like promotional items) are fine, we never accept or offer bribes, “grease” payments, or significant gifts that could influence a decision.

🔒 Protecting Our Community

Confidentiality & Privacy

We handle sensitive data—from customer lists to personal info—with the highest level of care. We respect international privacy laws and ensure that “private” stays private.

Social Media & Communication

Be yourself, but be mindful! When posting online about the company, be accurate and respectful. Unless you’re part of the Revenue Ops team, please refer media or legal inquiries to HR.

Using Company Assets

From Google Workspace to Time Doctor (productivity tool), our tools are there to help you succeed. We ask that you use company assets efficiently and only for legitimate business purposes.

🌍 Our Global Responsibility

We are committed to a supply chain that honors human rights. We have a zero-tolerance policy for forced labor or child labor, and we actively seek out partners who prioritize sustainability and environmental responsibility.

📈 Growing Together (Corrective Action)

We want everyone to succeed. If things go off track, we use our Corrective Action Process (CANDo) to provide clear feedback and a path back to excellence.

  • Reliability: Attendance is vital. If you’re away for two days without notice, we’ll reach out with a “Return to Work Order” to get things sorted.
  • Moving On: If you decide to leave us, we require a 30-day notice period to ensure a smooth transition for our clients and your teammates.