Join us as we dive deep into the world of customer experience (CX)—where brands win or lose customers in every interaction.
Hosted by industry experts at LTVplus, this podcast brings you insights, strategies, and real-world stories from CX leaders, support professionals, and innovators who are shaping the future of customer service. Tune in!
In this episode of Let’s Talk About CX, we sit down with Joed Aquino, Head of Business Technology Solutions at LTVplus, to explore how AI and automation are reshaping customers’ eCommerce experiences. From predictive analytics and smarter chatbots to real-world case studies (like automating multilingual recruitment!), this episode is packed with actionable insights for brands ready to scale with smart CX solutions.
Welcome to the first-ever Let’s Talk About CX podcast episode!
In this special launch, we sit down with Vianca Umali Nepomuceno, Senior Team Lead at LTVplus, to uncover the secrets of exceptional Customer Experience management—from building strong client relationships to motivating teams for success.
World-class customer service outsourcing for businesses of all sizes.
