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The LTVplus Blog

Read about customer experience trends, actionable tips, and successful customer service strategies.
10 Things That a Virtual Assistant for eCommerce Can Take Off Your Plate
eCommerce, Recruitment

Achieving eCommerce Zen: 10 Things That a Virtual Assistant for eCommerce Can Take Off Your Plate

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How to Nail SaaS Client Onboarding Like a Pro for Customer Satisfaction & Growth
Customer Service

How to Nail SaaS Client Onboarding Like a Pro for Customer Satisfaction & Growth

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High-touch vs. Low-touch Customer Service—Finding the Sweet Spot
Customer Service

High-touch Customer Service vs. Low-touch Customer Service—Finding the Sweet Spot

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LTVplus x Siena CX partnership
Partnerships

LTVplus Partners with Siena CX to Revolutionize Customer Service through Empathic AI

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Featured Photo - Cart Abandonment Emails
eCommerce

Cart Abandonment Emails That Nailed It: Our Top Picks

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Customer Service

Why Outsource Customer Service: Key Benefits and Reasons

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0_Intercom-Alternatives-Blog-Featured Image
Customer Service, Live Chat

Top 12 Intercom Alternatives for SaaS Businesses and Startups

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what is a virtual assistant?
Recruitment

A Comprehensive Guide to Hiring a Virtual Assistant: Benefits, Tips, and Costs

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shopping cart-abandonment statistics
eCommerce

Reduce Lost Sales: A Comprehensive Guide to Shopping Cart Abandonment Statistics in 2023

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8 customer service survey tools featured
Customer Service

9 Best Customer Service Survey Tools for 2023

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Customer Effort Score in SaaS Explained featured
Customer Service

Customer Effort Score in SaaS Explained

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customer service stats
Customer Service

25 Best Customer Service Stats from 2022 & Why They Matter in 2023

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saas customer success
Customer Service

SaaS Customer Success: What, Why, and How [The Complete Guide]

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technical support outsourcing
Customer Service

Is Technical Support Outsourcing Right for You? Here’s What You Need to Consider.

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Back Office Support
Customer Service

What Is Back Office Support and Why Should You Outsource It?

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Best Recession-Proof Business Strategies
eCommerce

4 Best Business Investments in a Time of Recession

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BFCM mistakes eCommerce brands make
eCommerce

7 Most Common Mistakes eCommerce Brands Make During BFCM

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SaaS customer support
Customer Service

SaaS Customer Support 101: How-to’s and Best Practices

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24/7 Chat Support for eCommerce featured
Chatbots, Customer Service, Live Chat

24/7 Chat Support for eCommerce Retailers: The Real Deal

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top cx trends blog
Customer Service

Top 6 CX Trends That Brands Will Be Implementing in the Next 3 to 6 Months

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Membership Sites featured
Customer Service, eCommerce

Do Membership Sites Really Provide Passive Income?

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