CPG customers skip the complaint and go straight to the review. Fast, empathetic support is the difference between a fix and a one-star rating.
Amazon, Walmart, DTC, retail partners, each with its own SLAs and escalation paths. Managing all of them on top of running a brand is a recipe for things falling through the cracks.
Holiday gifting, summer promos, back-to-school – demand is cyclical and support volume spikes with it. Hiring for peaks means overstaffing in the off-season.
Wrong dimensions, outdated ingredients, missing compliance copy. A single bad listing can kill conversions, trigger a takedown, or attract regulatory attention.
Failed payments, skipped deliveries, unresolved complaints. Without someone actively monitoring and recovering these customers, you’re losing LTV.
Your ops team is already stretched. Adding headcount takes months. And getting someone up to speed on your product range and retail relationships takes even longer.
No drama hiring to support your operations when you need it.
Your clients are busy professionals. They need fast, organized communication. Here’s what LTVplus delivers across every touchpoint.
QuickBooks
Xero
Sage
Zendesk
HubSpot
Claude
Sap
Intercom
Slack
Microsoft265
Salesforce
Stripe
Not seeing a tool you use? We are fast learners. During matching we ask about your exact stack and prioritise candidates who’ve used it or can get up to speed in under a week.
No long hiring processes. No training from scratch. We handle everything and hand you a team that’s ready to deliver results from day one.
One strategy call. We build your candidate scorecard and run a tailored search across 15 countries. Shortlist in 7–12 days.
Every candidate comes with a 360 profile. Review the shortlist, pick your favorites, and interview finalists only.
Make the offer. We give you access to LTVplus University – onboarding plans to help your hire ramp fast. 90-day guarantee included.
All candidates are vetted for English proficiency, cultural fit, and professional skills.
Brands. Retail. Seasonality. We’ve seen it all. Here’s why CPG companies trust LTVplus to run their customer operations.
We deliver your shortlist in 7-12 days.
If a hire doesn’t work out within the first 90 days for any reason, we replace them at no additional cost. You only pay the success fee once per placement.
No. Your agents use your brand name, your email domain, and your tone of voice. We train them specifically on your products, policies, and personality. From a customer’s perspective, they’re interacting with your team because operationally, they are.
We source talent from 15+ countries across LATAM, Eastern Europe, Southeast Asia, and Africa, giving you strong coverage across US, EU, and AU time zones.
We provide guidance on local payroll setup, tax obligations, benefits packages, and payment methods for each country we recruit from. For membership clients, this includes ongoing support, legal templates, and compliance checklists specific to each country.
Much more. View all roles we deliver.
Tell us what you need. We’ll send you three pre-vetted candidates within 12 days – or you don’t pay.
